# searchit Chatbot — the chatbot with a memory

A chatbot for your website that answers from what your organisation knows: file servers, SharePoint and knowledge graph. Three demo bots to try, embedded with two lines.

<https://searchit-agent.ai/chatbot/>

## The chatbot with a memory.

It answers from what your organisation knows. Try three of them.

### Advisor — Products and offers

*Example flow*

- Hello! I answer your questions about our offer.
- > Which package suits 200 employees?
- According to the product sheet, the “Team” package fits. Source: product sheet, page 2

### Support — Help and instructions

*Example flow*

- Hi! How can I help?
- > How do I reset my password?
- Three steps: open the sign-in page, choose “Forgot password”, follow the link in the email. Source: user manual, chapter 4

### Expert bot — Expertise from documents

*Example flow*

- I know contracts, minutes and policies. Ask me.
- > What is the deadline for acceptance?
- 14 days after delivery, in writing. Source: framework agreement, § 7

Answers are generated by AI.

## Set up every bot.

The three bots above differ only in their profile. You define it in the administration — with a preview before it goes live.

| | Advisor | Support | Expert bot |
|---|---|---|---|
| Role | advises on the offer and arranges a demo | explains step by step | answers with the source |
| Knowledge | product documents and website | manuals and guides | contracts, minutes, policies |
| Look | own figure, brand blue | own figure, green | own figure, dark blue |
| Tools | search, read | search, read | search, read, connections in the knowledge graph |

## Answers from your documents.

A typical website chatbot knows your web pages and a few uploaded files. Your searchit chatbot draws on what your organisation knows — exactly the part you release for visitors.

**Typical website chatbot:** your web pages, uploaded files

**Your chatbot with searchit:**

- your web pages
- file servers and SharePoint
- manuals, contracts, minutes — also as PDF or scan
- knowledge graph: people, projects, products and how they connect

For each website you decide which part is visible. Answers stay within that part.

## Fits your website.

You choose colour, figure, size and position for each website.

- **Floating bubble** — in a corner or bottom centre, movable
- **Within the content** — as part of the page — like the three bots above
- **Large window** — free width and height, optionally with a resize handle
- **Figure or your own image** — bean, ready-made figure or your logo
- Font size to match your page
- Read answers aloud and ask by voice — in browsers that support it

## Embed with two lines.

Two lines of code on your page. Everything else you set in the administration.

```html
<searchit-chat component-data='{"endpointUrl":"https://ihre-instanz/g2/w?t=…","chatProfile":"PROMPT-CHATBOT-SUPPORT"}'></searchit-chat>
<script src="https://ihre-instanz/ui-web-widget/js/searchit-chat.js"></script>
```

- **Key stays on the server** — Access to the language model stays on the server. The chatbot answers only on your website.
- **Preview before launch** — You see profile and look live in the administration before visitors do.
- **Cost cap per conversation** — A limit on messages and text volume keeps model costs in check.

## Frequently asked questions

### Where is the data?

Your content stays in your own searchit installation — on your premises or in the cloud. You choose which language model answers.

### Which language model answers?

You set it per bot.

### Which languages does it answer in?

The language model understands many languages and answers in the language of the question if your profile says so. The controls are available in German and English.

### What does it cost?

That depends on your content and the number of conversations. We work it out with you in the demo.

### How much effort is embedding?

Two lines on the website. The real work is connecting your sources — we do that together with you.

## Test it with your documents.

In about 45 minutes we show the chatbot on a slice of content that suits you and answer your questions.

- Name
- Company
- Phone (optional)
- Preferred date (optional)
- Which question should the session answer? (optional)

- The session takes around 45 minutes and is held online.
- A person from sales gets back to you, usually the next working day.
- We use your details to arrange the appointment and for nothing else.
- The button opens your email program with the finished message — it is only sent when you send it.

---

- searchit AI Agent: <https://searchit-agent.ai/>

This version is generated from the page's language files (scripts/gen-chatbot-textfassung.py). The page itself is authoritative.